Delta Touch2o Faucet Troubleshooting

Of separate led sensor and battery wires by minimum of 2 confirm led wire is not pinched and is fully plugged in unplug the led wire and try to operate faucet.
Delta touch2o faucet troubleshooting. Call 1 844 923 5368 to speak to a live agent. In the delta faucet customer service center get warranty information register your product find repair parts and instructions or contact a specialist. First clear the area underneath your sink to avoid any clogs or blockage happening as you need to avoid anything. Follow the directions for troubleshooting your product.
If you have questions about touch2o faucets even. Connect the faucet or battery pack to anything that is acting as an earth ground e g house wiring or water lines. Install the faucet on a metal countertop. Or click below to visit our delta tech 2 o page.
What to do if your led indicator isn t working what to do if your led indicator is flashing red how to disable touch activation what to do if your touch2o faucet is turning on and off by itself what to do if your faucet isn t reacting to touch activation as it should what to do if touch activation isn t working looking for. Try removing the aerator. Before you purchase one we are here to help. Obtain the parts you need.
Make sure that the water is turned on for. The spout insulator and isolation plate under the deck should be installed correctly if metal or granite sink confirm faucet shank is not touching inside edge of sink hole and is clear ofsink by min. Metal sinks are fine install the faucet within 4 of a metal backsplash behind the faucet. If you re having trouble with your delta touch2o xt faucet follow along with our friend hannah as she walks you through some troubleshooting tips.
If your part is under warranty follow the warranty instructions for getting replacement parts. As with any technology issues can sometimes arise with your touchless faucet. Choose your product type under troubleshoot by faucet type to the left. If you get plenty of water coming out of the faucet then soak the aerator in vinegar or calcium lime rust for a while and reinstall and test.
Turning on and off works as lights flashes to indicate that the device is on but the touch function is not working and there is no water.